Shipping Policy

Last Updated: September 29, 2026

Thank you for shopping with T Luxe Hair Co. We are committed to providing quality hair extensions and a smooth shopping experience.

Please review our shipping policy before placing your order.

1. Order Processing

Orders are processed after payment has been successfully received.

Orders are typically processed and shipped Monday through Friday.

Orders placed before 12:00 PM Eastern Time may ship the same business day. Orders placed after 12:00 PM ET, on weekends, or on holidays may be processed on the next business day.

Processing and shipping times may vary depending on product availability, order volume, holidays, and other circumstances.

2. Shipping Within the United States

T Luxe Hair Co. currently ships within the United States.

Most U.S. orders are expected to arrive within approximately 3–7 business days after shipment, although delivery times are estimates and are not guaranteed.

Delivery times may vary based on the shipping carrier, destination, weather, holidays, and other circumstances outside of our control.

3. Shipping Costs

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any applicable shipping fees will be displayed at checkout.

4. Order Tracking

Once your order has shipped, tracking information will be provided to the email address entered during checkout when tracking is available.

Please allow some time for tracking information to update after your order has shipped.

5. Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you realize that your shipping information is incorrect, please contact us immediately at:

iiceyk.8@gmail.com

We cannot guarantee that an address can be changed after an order has been submitted or shipped.

T Luxe Hair Co. is not responsible for packages delivered to an incorrect address because of inaccurate or incomplete information provided by the customer.

6. Delayed or Lost Packages

T Luxe Hair Co. is not responsible for delays caused by shipping carriers or circumstances outside of our reasonable control.

If your tracking information shows that your package has been delivered but you cannot locate it, please first check your delivery area and contact the shipping carrier.

You may also contact us at iiceyk.8@gmail.com and we will do our best to assist you.

7. Damaged Packages

If your package arrives damaged, please contact us as soon as possible at iiceyk.8@gmail.com.

We recommend taking clear photographs of the package and its contents before disposing of any packaging.

8. Multiple Shipments

Orders containing multiple products may arrive in separate packages.

If your items are shipped separately, you may receive multiple tracking numbers.

9. Shipping Delays

Shipping times are estimates and may be affected by circumstances including:

• Severe weather

• Natural disasters

• Carrier delays

• Holidays

• High order volume

• Product availability

• Incorrect shipping information

• Other unforeseen circumstances

We will make reasonable efforts to assist customers when shipping issues occur.

10. Private-Label Fulfillment

T Luxe Hair Co. uses a third-party fulfillment partner to process and ship certain orders.

Orders may be packaged and shipped under the T Luxe Hair Co. brand.

11. Contact Us

For questions about shipping or an existing order, please contact:

T Luxe Hair Co.
Email: iiceyk.8@gmail.com

Please include your order number when contacting us about an existing order.